News & Events

19 May 2020

COVID-19 Customer Information

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COVID 19 Customer Information

Thank you for booking with The Focus Training Group. We are doing everything we can to ensure the safety of both our staff and customers through this difficult time. We have implemented several new procedures to our centre whilst maintaining the minimum disruption to your course.

- Upon arrival at the centre we ask that you maintain a social distancing of 2 metres at all times. This may require you to wait outside to be admitted to the building if more than one person arrives at the same time. You will be asked to sanitise your hands with the hand sanitiser provided on reception. You will not be asked to sign in or out of the building. The tutor will keep a log of all attendees for health and safety purposes.

- The lecturer will ask you to confirm whether you have been in close contact with someone who has tested positive for COVID 19 within the last 48 hours or the 48 hours prior to their test and if you have been in close contact with anyone for the last 48 hours who have had symptoms or if you yourself have had any symptoms in the last 10 days. We advise that if you answer yes to the above questions then please do not attend the centre as you will not be permitted to sit your course.

- Hand sanitiser will be provided in each classroom and we ask that you sanitise your hands each time you enter the classroom following a break.

- Lunch will not be provided for the course and we politely request you to bring lunch rather than leave the centre at lunch time to minimise risk.

-Some centres will be operating a one way system through the classrooms to help maintain the social distancing.

- If there is an element of practical within your course you will be required to supply your own face mask and gloves.

Thank you for your support and we look forward to meeting you soon.

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