Managing Conflict in a Team Course Managing conflict in a team course focuses on the principles of conflict management. Who is this course aimed at? You will gain a knowledge of how to spot potential conflict and an understanding of how to reduce and deal with both...
The Fundamentals of Business Management - Marketing Course What is marketing? You will understand the meaning of marketing, the importance of brand, competitor analysis and evaluation of current strategy. Who is this course aimed at? This concise and dynamic set of...
The Fundamentals of Business Management - Change Management Course Do you truly embrace change? We will discuss the need for a change within a business and processes for aiding the smooth implementation required for continuous improvement.The course covers topics such...
The Fundamentals of Business Management - Leadership and Management Course Leadership or Management? What is the difference? We will investigate the different skills and qualities required and how they link and compliment each other. Who is this course aimed at? This...
Highfield Level 3 Award in Education Training Overview The Highfield Education and Training Award Level 3 will give you an understanding of the roles and responsibilities of a trainer/teacher to meeting the needs of the learners in relation to legislation, equality,...
Highfield Level 2 Award in Safe Moving and Handling Overview This Highfield qualification will introduce learners to moving and handling activities required for those starting work, returning to work or who needs specific training in manual handling, as well as being...
Internal Quality Assurance Course (IQA Course) Overview. Internal Quality Assurance (IQA) is aimed at those who hold an assessing qualification, and have done so for at least 12 months, and wish to undertake the internal quality assurance qualification. How long will...
Performance Appraisals Overview With the performance appraisals course you will understand how appraisals, when used correctly form an essential role in the process of staff development, recognition, retention and improvement. Who is this course aimed at? You will...
Curse Overview With our Managing Discipline course you will learn how to manage both a disciplinary and a grievance case. You will gain an understanding of the importance of following a recognised code of practice and how to correctly recognise and manage both...
The Fundamentals of Business Management - Leadership and Management Styles and Techniques Overview What type of manager do you think you are? We will examine various leadership and management theories before discussing their application in the workplace. Who is this...