Our Administration Assistant Level 2 Apprenticeship is ideal for individuals starting out in an administrative role, or those looking to build their skills and gain a recognised qualification while working in a support role across any industry.
This apprenticeship is designed to develop the essential knowledge, skills, and behaviours needed to thrive in a busy administrative environment. As an Administration Assistant, you will play a valuable role in supporting colleagues and ensuring smooth day-to-day operations within the organisation.
Typical responsibilities may include:
- Handling correspondence and maintaining records
- Supporting teams with a variety of administrative tasks
- Communicating effectively with internal and external contacts
- Using digital systems and office tools to carry out tasks efficiently
This programme provides a strong foundation for those who are new to administration, helping learners to build confidence, develop practical skills, and prepare for further career progression.
Suitable Job Roles:
- Administration Assistant
- Office Assistant
- Clerical Assistant
- Receptionist
- Data Entry Clerk
- Business Support Assistant
- Customer Service Administrator
- Junior Office Administrator
- Mailroom Assistant
- Records Assistant
Potential Career Progression:
With experience and further training, learners could move into roles such as:
- Senior Administrator
- Personal Assistant (PA)
- Office Manager
- Business Administrator (Level 3)
- Executive Assistant
- Team Leader or Supervisor
- Project Support Officer
The Details
Duration: 12 months + 4 months End Point Assessment (EPA).
Cost: TBC
Employers employing an Apprentice aged 16-21 years old and employ less than 50 employees will receive full government funding and be exempt from paying the employer contribution.
Employers employing an Apprentice aged 16-18 years old will receive a £1,000 government incentive.
Online and Classroom Delivery: You will receive bespoke workshop delivery and a monthly visit.
Roll On / Roll Off starts.
On Programme Delivery
Functional Skills: Both maths and English are required at Level 2 or relevant GSCE results.
Registration: E-Learning, portfolio and tailored learning to suit your specific business environment and requirements.
Units Covered
- Personal Development Plan, Development, Feedback and Self Reflection.
- Health and Safety.
- You and Your Organisation.
- Ethics, Laws and Policies.
- Technology, Software Packages and Cloud Services.
- Communication.
- Equality, Diversity and Inclusion.
- The Environment, Sustainability and Digital Footprint.
- Store, Use and Retrieving Records.
- Management Skills.
- The Importance of Quality.
- Repeat Personal Development.
People Involved in Your Apprenticeship
Assessor/Trainer: A qualified and experienced assessor.
Group Quality Manager: Michelle Pointer.
Gateway: On completion of the on-programme learning, the employer, training provider and learner will confirm that the apprentice is ready for the End Point Assessment.
If you are interested in the Administration Assistant Level 2 Apprenticeship, please call 01752 348980.